Terms of Service
Last Updated: April 29, 2026
These Terms of Service ("Terms") govern your access to and use of the website aciadjustment.com and the services provided by ACI Adjustment Group ("ACI," "we," "us," or "our"). By accessing this website, submitting a contact form, or engaging our services, you agree to be bound by these Terms.
1. Services
ACI Adjustment Group is a licensed public adjusting firm that represents policyholders in the preparation, presentation, and negotiation of property insurance claims. ACI is licensed in the states where we hold an active public adjuster license in good standing. Services are provided pursuant to a written contingency fee agreement signed by the client.
2. No Insurance Company Affiliation
ACI Adjustment Group is not an insurance company and is not affiliated with any insurance carrier. We work exclusively on behalf of the policyholder.
3. Use of the Website
You agree to use this website only for lawful purposes. You may not use the website to transmit any unlawful, harassing, defamatory, or infringing content, or to attempt to gain unauthorized access to any portion of the site or its systems.
4. SMS / Text Message Communications
By submitting our contact form and checking the SMS consent checkbox, you expressly consent to receive SMS text messages from ACI Adjustment Group regarding your insurance claim, claim status updates, appointment reminders, and customer support communications.
- Message frequency varies.
- Message and data rates may apply.
- Reply STOP to opt out of SMS messages at any time.
- Reply HELP for assistance.
- Consent to receive SMS messages is not a condition of any purchase or service.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Mobile opt-in data and consent records are excluded from any third-party sharing. For full details, see our Privacy Policy at https://aciadjustment.com/privacy-policy.
5. Contingency Fee Agreement
ACI's services are provided exclusively under a written contingency fee agreement. The terms of that agreement, including the fee percentage and scope of representation, govern the engagement. Nothing on this website constitutes an offer of representation. No attorney-client or adjuster-client relationship is formed by submitting a contact form or viewing this site.
6. Intellectual Property
All content on this website — including text, graphics, logos, images, and software — is the property of ACI Adjustment Group or its licensors and is protected by United States copyright and trademark law. You may not reproduce, distribute, or create derivative works from any content on this site without prior written permission.
7. Disclaimer of Warranties
The website and all content are provided "as is" and "as available" without warranty of any kind, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement. ACI does not warrant that the website will be uninterrupted, error-free, or free of harmful components.
8. Limitation of Liability
To the maximum extent permitted by law, ACI Adjustment Group, its officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of this website.
9. Third-Party Links
This website may contain links to third-party websites. ACI is not responsible for the content, privacy practices, or terms of any third-party website. Links are provided for convenience only.
10. Governing Law
These Terms are governed by the laws of the Commonwealth of Pennsylvania, without regard to its conflict of laws principles. Any dispute arising out of or relating to these Terms or your use of the website shall be resolved in the state or federal courts located in Bucks County, Pennsylvania.
11. Changes to These Terms
ACI may update these Terms from time to time. The "Last Updated" date at the top of this page reflects the most recent revision. Continued use of the website after changes constitutes acceptance of the revised Terms.
12. Contact
Questions about these Terms? Contact us:
- Phone: 1-800-809-4302
- Email: claims@aciadjustment.com
- Address: 803 Park Avenue, Newtown, PA 18940