About Us

ACI Adjustment Group was not founded as a claims firm. It began as Home CheckUp, a program for helping older homeowners find safety hazards and deferred maintenance in their own houses — and what its founders kept running into instead was unclaimed insurance damage: losses already covered by a policy that nobody had ever filed on. Peter Guzzi is one of those founders. ACI is what that pattern turned into — a Pennsylvania public adjusting firm built to work one side of a claim, the property owner's.

Peter has spent more than four decades starting and running organizations — insurance, financial services, education, technology. The insurance years are the ones that shaped ACI: they are why the firm was set up to read a policy the way the people who write policies read them, and to treat a fire or a burst pipe as a documentation problem as much as a repair problem. A property owner meets a total loss once. A carrier settles them all day.

That is why ACI's team is assembled the way it is: licensed public adjusters working alongside appraisers, engineers, and attorneys, retained for the policyholder rather than the carrier. The firm's focus has stayed on the work itself — establishing the true scope of a fire, water, storm, or commercial loss, and negotiating the claim the policy supports.

The founding observation also set the firm's second habit. If property owners routinely do not know what their policy owes them, then telling them is part of the job rather than a marketing afterthought — which is why ACI publishes claim guides, answers policy questions, and explains the process in plain terms instead of holding it back as leverage. An informed owner makes better decisions about their own loss, including the decision not to hire anyone.

Kentucky Colonel. Peter Guzzi is a Kentucky Colonel, an honorary commission conferred by the Governor of the Commonwealth of Kentucky in recognition of service to others. It is a civilian honour: it carries no military rank and no governmental authority.