
Privacy Policy
This privacy notice discloses the privacy practices for aciadjustment.com. This privacy notice applies solely to information collected by this website. It will notify you of the following:
- What personally identifiable information is collected from you through the website, how it is used, and with whom it may be shared.
- What choices are available to you regarding the use of your data.
- The security procedures in place to protect the misuse of your information.
- How you can correct any inaccuracies in the information.
Information Collection, Use, and Sharing
We are the sole owners of the information collected on this site. We only have access to and collect information that you voluntarily give us via email, forms, or other direct contact from you. We will not sell or rent this information to anyone.
We will use your information to respond to you regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request -- for example, to process your insurance claim.
Unless you ask us not to, we may contact you via email or phone in the future to tell you about services, new offerings, or changes to this privacy policy.
Your Access to and Control Over Information
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via email at claims@aciadjustment.com or by phone at 1-800-809-4302:
- See what data we have about you, if any.
- Request changes or corrections to any data we have about you.
- Request that we delete any data we have about you.
- Express any concern you have about our use of your data.
Security
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.
Wherever we collect sensitive information, that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for "https" at the beginning of the address of the web page.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job are granted access to personally identifiable information. The computers and servers in which we store personally identifiable information are kept in a secure environment.
Cookies
We use "cookies" on this site. A cookie is a piece of data stored on a site visitor's hard drive to help us improve your access to our site and identify repeat visitors. Cookies enable us to track and target the interests of our users to enhance their experience on our site.
Links
This website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.
SMS Consent and Mobile Information
By providing your phone number and checking the SMS consent checkbox on our contact form, you consent to receive SMS text messages from ACI Adjustment Group regarding your insurance claim, claim status updates, appointment reminders, and customer support communications.
Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time. Reply HELP for assistance.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All categories of personal information collected through SMS opt-in (including phone numbers and consent records) are excluded from any third-party sharing. Information sharing to subcontractors in support services, such as customer service or claim processing, is permitted only as necessary to fulfill the service you requested.
You may opt out of SMS messages at any time by replying STOP to any message you receive from us, or by contacting us at claims@aciadjustment.com or 1-800-809-4302.
Contact
If you feel that we are not abiding by this privacy policy, you should contact us immediately:
- Phone: 1-800-809-4302
- Email: claims@aciadjustment.com