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I received an "Investigation Continuing" letter from my insurance company...
Insurance companies are required by law in most states to send written correspondence for various reasons. Your insurance company wants to keep you informed and stay in compliance with regulators, and as a result you may receive a letter stating nothing else but that your insurance company is continuing to investigate your loss.
Did you receive another letter from your insurance company?
More Frequently Asked Qustions
Do you have a question about your claim? Do you have damage and want to find out more about the claim process? You'll find all of your claim answers on ACI Adjustment Group's FAQ page!
FAQ - Hiring a Public Adjuster
FAQ - Public Adjuster Fees
FAQ - Property Damage
FAQ - The Claims Process
FAQ - Claim Payment
FAQ - After a Claim
Do you already have a claim with ACI Adjustment Group?
If you're already a customer of ACI Adjustment Group and you've got a question about your claim, you may find the answer to your question below. You can also contact one of our representatives directly at:
Am I Covered?